FAQ
Your questions, answered!
It’s easy! Just log in to your account or give us a quick call.
We’ll send you a notification before each visit so you know when to expect us.
Just let us know! We’re here to make sure your yard is exactly how you want it. You can add a note at checkout when booking your service or reach out via email or phone.
Yes! We operate year-round to keep your yard clean in every season.
We’re mindful of your pets’ safety. We always close and secure gates after service and send you a confirmation photo.
Our pricing is based on factors like the number of dogs, yard size, and service frequency. You can get a free instant quote on our website for a service that suits your specific needs.
No contracts! At Scoop & Co, we keep things flexible and convenient. You can pause or cancel your recurring service anytime.
By default, we bag the waste and place it in your bin. If you prefer off-site disposal, we offer it as an add-on service.
Yes, as long as your dog is friendly! If your dog is territorial or anxious, you will need to them inside during service. For the safety of our staff, if an aggressive dog is in the yard at the time of service, we will have to skip the visit.
We do our best to accommodate requests, but we prioritize efficient routes to keep costs low. Depending on your area, we will give you options to choose from.
If we can’t access your yard due to a locked gate, service will be skipped, and double cleanup will be done at the next visit.
Yes! We offer:
• First Cleanup fee for Free – When you subscribe to a recurring service.
• Referral Discount – Refer a friend, and you both get a discount on your next service!
Simply book your services on our website, and we’ll take care of the rest!
Still got questions? Give us a call—our friendly team is happy to help with anything you need!