Last Updated: 02/2025

Scoop & Co values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information we collect

We may collect the following types of personal information:
• Contact Information: Name, phone number, email address, and home address (for service scheduling).
• Payment Information: Billing details for processing transactions (handled securely through third-party payment providers; we do not store your full payment details).
• Service Details: Information about your property, pets, and service preferences.
• Communication Data: Any messages, emails, or inquiries sent to us.
• Website Usage Data: We may collect general website usage information to improve user experience and ensure our website runs smoothly. (collected via cookies and analytics tools).

2. How We Use Your Information

We use your personal information for the following purposes:
• To Provide Services: Scheduling visits, processing payments, and managing bookings.
• To Communicate: Sending appointment reminders, service updates, and responses to inquiries.
• To Improve Our Business: Enhancing our website, customer service, and route optimization.
• For Marketing Purposes: Sending promotions and special offers (you can opt out anytime).
• To Ensure Security: Preventing fraud and ensuring compliance with laws.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information, including:
• Secure data encryption and access control.
• Limiting access to your information only to authorized personnel.
• Partnering with trusted third-party payment processors.
We take strong measures to protect your information and continuously improve our security practices.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:
• Service Providers: Third parties that help process payments, manage bookings, or support our operations.
• Legal Requirements: If required by law or to protect our business from fraud or security threats.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings, but this may affect certain functionalities.

6. Your Rights & Choices

• Access & Correction: You can request access to or updates to your personal data.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• Data Deletion: You may request that we delete your personal information, subject to legal and operational requirements.
To exercise these rights, contact us at info.scoopandco@gmail.com

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

For questions about this Privacy Policy, contact us at:

Email: info.scoopandco@gmail.com
Phone: 0402023278